Both DenGro and FlosslyOS are designed to help dental practices improve how they manage leads and patient journeys. The difference is in the wider capabilities each platform brings together.
DenGro focuses on dental CRM, lead conversion, patient communications and practice growth reporting. FlosslyOS combines these capabilities with AI-powered automation, PMS integrations, revenue tracking and tools for managing the wider operations of a dental practice. Explore the differences and see which platform better fits your practice.
| Feature | FlosslyOS | DenGro |
|---|---|---|
| Dental CRM | ✓ Yes | ✓ Yes |
| Multi-channel lead capture | ✓ Yes | ✓ Yes |
| Lead pipeline and source tracking | ✓ Yes | ✓ Yes |
| Patient journey management | Lead, patient, booking and treatment journey management | Lead and enquiry workflows |
| Automated email and SMS nurture | ✓ Yes | ✓ Yes |
| WhatsApp communication | ✓ Yes | ✓ Yes |
| AI chatbot / receptionist capabilities | AI receptionist and AI-powered booking capabilities | Dental AI chatbot |
| VoIP and telephone workflows | VoIP integration, call logging and AI call features | ✗ No |
| PMS integrations | Aerona, Dentally and System4Dentist integrations | EXACT, Dentally, Aerona and System4Dentist |
| Booking and appointment management | Booking, rescheduling, confirmations and PMS diary synchronisation | PMS-connected workflows |
| Revenue and marketing attribution | ✓ Yes | ✓ Yes |
| Finance and deposit workflows | Finance eligibility, deposit automation and payment integrations | Deposit handling |
| Task and checklist management | Practice-wide task management | Dental-specific lead workflows |
| HR and staff management | Employee records, onboarding, CPD, leave and performance management | ✗ No |
| Document and SOP management | Document library, policies, SOPs and approval workflows | ✗ No |
| Multi-site management | Multi-location dashboards, routing and cross-practice reporting | Group-level reporting available in relevant plans |
The comparison reflects publicly available DenGro information. Individual features subject to platform plan variations.
DenGro is built around helping dental practices capture, organise and convert new-patient enquiries. Its features include lead capture from marketing sources, a centralised Today page, lead workflows, tags and reporting on enquiry performance.
FlosslyOS brings lead capture and patient management together with a broader set of patient journey tools. It is designed to help practices manage enquiries from multiple channels, track lead sources and statuses, score lead quality and follow patients through bookings and treatment.
DenGro provides automated nurture messages, treatment-specific responses and a dental AI chatbot that can capture website enquiries and feed them into the DenGro dashboard.
FlosslyOS includes AI-powered conversion scripts, optimised messaging, intelligent follow-up sequences, automated lead nurturing, appointment reminders, treatment follow-ups and review requests.
Its planned AI capabilities also include AI-powered appointment booking, rescheduling, an AI receptionist, conversion insights, revenue forecasting and lead-intent prediction.
DenGro supports a shared inbox for two-way conversations through WhatsApp, email and SMS, along with automated email and SMS nurture messages.
FlosslyOS combines WhatsApp, email and SMS messaging with automated nurture sequences, personalised messaging, engagement-based timing and appointment communication.
The platform also includes multi-channel communication tracking, helping practices maintain a clearer record of patient interactions.
DenGro's published features focus on lead management, messaging and dental CRM workflows. Its current public features information should be checked for the precise scope of telephone and call-management functionality.
FlosslyOS includes VoIP integration, automatic call logging, inbound and outbound call tracking, call recording, call transcription, AI call scoring and automated call qualification.
It also supports missed-call follow-up and automated WhatsApp follow-up after missed calls.
DenGro integrates with EXACT, Dentally, Aerona and System4Dentist. Its integrations support the synchronisation of relevant patient, appointment and financial information, subject to the integration's scope.
FlosslyOS includes Aerona, Dentally and System4Dentist integrations, together with PMS diary synchronisation, one-click PMS booking, appointment booking, rescheduling and confirmations.
It also connects treatment-value tracking and campaign attribution with patient information.
DenGro provides reporting dashboards that help practices monitor lead volumes, conversion rates, revenue, team performance and marketing activity. Its reporting also supports understanding which marketing sources contribute to conversions.
FlosslyOS includes real-time conversion analytics, lead-source reporting, response-time reporting, booking conversion rates, treatment-value reporting, team-performance insights and marketing ROI reporting.
It also includes patient-level attribution, revenue forecasting and drop-off analysis.
DenGro offers deposit handling through its payment workflow, allowing practices to collect patient deposits using its supported payment provider.
FlosslyOS includes finance eligibility workflows through Chrysalis Finance, deposit automation and integrations with Stripe and Dojo for deposits.
It also tracks treatment value and revenue through the patient journey.
DenGro's core focus is dental CRM and practice growth. Its dental-specific workflows include predefined task outcomes for leads, enquiries and referrals.
FlosslyOS extends into the day-to-day running of the practice with:
DenGro's primary public feature offering centres on CRM, lead conversion, communications, reporting and practice growth.
FlosslyOS includes a wider HR feature set designed to support practice teams, including:
DenGro's publicly presented core features focus on lead and practice growth management rather than a dedicated document and compliance management system.
FlosslyOS includes tools for managing practice documentation and compliance, such as:
DenGro offers group-level reporting and features for dental groups and larger organisations through relevant plans.
FlosslyOS includes multi-location dashboards, centralised group reporting, per-practice performance reporting, location-based lead routing and cross-location revenue reporting.
It also supports consolidated marketing analytics, multi-site PMS integration and comparisons of lead volumes, conversion rates, response times and revenue across practices.
DenGro is a dental CRM focused on helping practices manage enquiries, nurture prospective patients and understand conversion performance.
FlosslyOS is designed to go further. It brings CRM, AI automation, communications, PMS integrations, revenue analytics and practice operations together in one platform.
That means your practice can work towards managing more of its daily workflows in one connected system, rather than relying on separate tools for patient enquiries, staff management, tasks and documentation.
FlosslyOS is designed for practices that want to:
See how FlosslyOS can bring your patient journeys, team workflows and practice operations together. Discover the platform and explore which features fit your practice's needs.
