We'll secretly test how fast your practice replies to a new patient enquiry, then send you a personal video showing what we found, what it's costing you, and how to fix it. Free. Takes you 60 seconds.
The problem nobody talks about
Patients message four practices, not one. The first to reply is usually the one that books them. We see it every week: enquiries come in from Instagram, WhatsApp, Google, the website — and then sit unanswered for hours. By morning, they've booked somewhere else.
of dental enquiries never get a reply — the patient books elsewhere within an hour.
average revenue lost per practice, per month, from slow or missing replies.
is the response window where you're most likely to book the patient. After that, it falls off a cliff.
Here's what your audit looks like
A real example — one practice, one test enquiry, one number to fix.
You don't need a new marketing agency. You need someone to answer the leads you've already paid for.
One personal video. Your real scores. Your real numbers.
We time your practice from first message to first reply, across Instagram, WhatsApp, website form and phone.
We multiply your actual enquiry volume by your actual conversion gap. The number is the number.
Which channel replies fastest, which channel goes quiet, and where you're spending on leads nobody answers.
How enquiries move between reception, treatment coordinator and clinician — and where the chain breaks.
The exact steps from "hello" to "booked" — and the messages, forms or phone transfers that make patients drop off.
Recorded by a real person, for your practice. The three fixes that would change your number — no fluff, no upsell.
How it works
Tell us your practice name and where patients find you. Nothing else. We'll never share it.
One real enquiry, timed from start to finish. Your team won't know it's us. We won't ask for an appointment.
Your scores, your missed-revenue figure, and the three fixes that would change your number. Free.
Who it's for
You own or manage a private or mixed dental practice in the UK
You spend money on marketing but feel bookings don't match the leads
You've ever thought "our agency sends rubbish leads"
You run more than one site and can't see what each team is doing
You have no marketing and no enquiries coming in yet. Come back when you do — there's nothing to audit.
What practice owners said back
"I genuinely thought our marketing was the problem. The audit showed it was actually WhatsApp messages sitting unread for 14 hours on a Sunday. We changed the rota that week."
Dr. J. Rashid
Owner · 2-site practice, Manchester
"£4,800 a month we were losing. The video broke it down channel by channel. We stopped blaming the agency and started blaming the inbox. Three weeks later, bookings are up 22%."
P. Tindall
Practice Manager · Bristol
"I've worked with three agencies in five years. None of them ever showed me this. The video was 6 minutes and worth more than every monthly report combined."
Dr. K. Morgan
Principal · 3-site squat group, Leeds
237
audits delivered last month
£3.2k
avg. missed revenue per practice
14h
avg. response delay we find
4.9/5
owner rating of the video
Built by someone who's lost the same leads
"We built Flossly because we were losing the same enquiries you are. Three squat practices, six inboxes, no system. The audit is the test we wish someone had run on us five years ago."
S. Joshi
Founder of Flossly · Owner of 3 squat dental practices · Mentor to 70+ UK dentists
Objections, answered
No catch. We do this because every audit shows us a practice that needs a better answer-handling system — and that's what we sell. You get the video regardless. About 1 in 3 practices asks for a demo afterwards. The other 2 in 3 just fix it themselves. Both are fine.
No. We send one realistic patient enquiry from a real name with a real-sounding question. We time the response across the channels you tell us about — website form, WhatsApp, Instagram, phone. We never book, never ask for a treatment, and we tell you afterwards so you can show the team the video if you want.
Most of the practices we audit already have an agency. That's usually the point. The audit measures the system, not the campaign — so it works whether you're with someone else, doing it yourself, or have no marketing at all (in which case we can't really help yet).
Within 7 days of you submitting the form. Most audits are sent in 3–4. The video is recorded by a real person at Flossly, not a generic template — yours will mention your practice by name and the actual time we waited for a reply.
No drip. No 17-email sequence. You get the audit video, one follow-up to ask if it was useful, and that's it. If you want a demo, you can ask. If you don't, you never hear from us again.
8 fields. 60 seconds. We do the rest in 7 days.
·
Built for UK dental practices.
© 2026 Flossly. UK based (17232999) · CQC aware · No BS. Powered By innovators4u