UK-based · CQC compliant · AI powered

From spreadsheet to an automated CRM that tracks, converts & books your leads.

The all-in-one dental CRM & analytics platform built for UK practices. Capture every enquiry from Meta & Google, track every deal, see exactly which ads become booked patients.

30-minute personalised demo · no pressure · £5 coffee on us when you attend

Trusted integrations & partners

Voipline.
Telecom partner
Chrysalis.
Finance eligibility
Aerona.
PMS integration
Dentally.
PMS integration
Built by a UK practice owner
CQC compliant
SOC-ready data handling
No card to start
The problem

Every channel has its own way of losing patients.

Patients reach you through Meta, Google, TikTok, email, your chatbot, phone and word of mouth. Each one breaks differently. FlosslyOS fixes each one specifically — so no lead falls through whichever gap it came in through.

Meta (Facebook & Instagram)

Problem

A patient taps a lead form on Instagram at 9pm. By the next afternoon it's a cold lead with no record of which advert or audience brought it in.

FlosslyOS

Every Meta lead form submission lands in FlosslyCRM automatically, tagged with the exact advert, ad set and campaign it came from — so staff can follow up within minutes without losing the source data.

Google adverts

Problem

Google Ads reports clicks and "conversions," but rarely says which of those actually became a paying patient — so budget gets allocated on guesswork.

FlosslyOS

Google Ads leads flow into the same pipeline as every other channel, tracked from click through to booked appointment and completed treatment — so spend gets judged on revenue, not click-through rate.

TikTok adverts

Problem

TikTok ads bring cosmetic enquiries in through comments and DMs as much as lead forms — and those tend to get missed entirely because nobody watches that inbox day to day.

FlosslyOS

TikTok lead and message data feeds into the same tracked pipeline as every other channel, so a TikTok enquiry gets the same follow-up discipline as a phone call.

Email enquiries

Problem

A patient emails about pricing or availability, it sits in a shared inbox, and if the usual replier is off that day it can go unanswered for a week.

FlosslyOS

Emails are captured as leads automatically, assigned to a team member, and tracked until closed out — so a reply doesn't depend on one person remembering to check a folder.

Website chatbot

Problem

A chatbot is great at answering "what are your opening hours" at 11pm, but the conversation usually dies there because the enquiry never reaches a human or a system that can follow up.

FlosslyOS

Chatbot conversations that show genuine interest are converted into leads automatically, with the full chat history attached — so staff pick the conversation up with context instead of starting over.

Manual entry & referrals

Problem

Not every lead arrives digitally — a patient mentions a friend is looking, someone calls a personal mobile — and these word-of-mouth leads are the easiest to lose because nothing prompts anyone to log them.

FlosslyOS

A quick manual entry puts these leads in the same pipeline with the same follow-up reminders as any digital lead — so a referral gets chased as diligently as a paid one.

Telephone calls

Problem

Practices spend heavily on adverts to make the phone ring, then have no record of whether the call was answered, what was discussed, or whether it turned into a booking.

FlosslyOS

Inbound calls are logged as leads automatically and linked to the marketing source likely behind them — so a practice can finally see whether a ringing phone is actually converting.

The full platform

Every feature a UK dental practice actually needs.

Beyond the core CRM: analytics, booking, deal tracking, automation, AI, reviews, email marketing and integrations — all built for dental, all in one place. Here's what each one looks like inside FlosslyOS.

Meta Ads analytics

Problem: Agencies report cost per click. You need to know what a lead actually costs — and which specific advert produced it.

What you get: Cost per lead per campaign and per advert, top performers ranked, audience-level conversion data.

Google Ads & SEO

Problem: Google dashboards are built for marketers. And you have no idea whether your site ranks for "dentist near me" or "Invisalign [town]" until a competitor visibly overtakes you.

What you get: Google ad performance in the same lead-to-treatment view, plus search visibility and ranking trends tracked over time.

Booking & deposits

Problem: Booking depends on catching the practice at the right moment. No-shows and late cancellations cost real chair time — especially for longer or higher-value treatments.

What you get: Patients book directly from a lead, message or link. Deposit links sent at booking, payment tracked automatically.

Deals by treatment

Problem: A generic sales pipeline doesn't reflect how dental treatment actually moves — an implant consult can sit for weeks while a check-up converts same day.

What you get: Treatment-specific stages that reflect how each treatment is actually sold — not a generic sales pipeline.

Staff, rota & tasks

Problem: Follow-ups live in someone's head. Rotas built in spreadsheets don't reach everyone. Staff records scattered across sites.

What you get: Tasks tracked against the lead they relate to, rotas shared across every location, staff records in one system.

WhatsApp, email & SMS automation

Problem: Patients expect a WhatsApp or text back, not just a phone call. Manually messaging every lead on top of clinical work isn't realistic.

What you get: Confirmations, reminders, follow-ups and review requests go out automatically across WhatsApp, email and SMS.

AI receptionist & calls

Problem: Reception juggles a patient at the desk, a phone ringing and a treatment running late — so calls go unanswered during the busiest, most valuable hours.

What you get: AI answers inbound calls when the team can't, handles routine questions and bookings, and makes outbound calls too.

Communication timeline

Problem: A single patient journey spans calls, WhatsApp, email and in-person conversation across different people and tools — nobody has the full picture.

What you get: Every call, message and email in one timeline so any team member picks up with full context.

Google reviews & AI replies

Problem: Google reviews directly influence whether a new patient chooses you over the practice nearby. Most owners only find out about a bad review when a friend mentions it.

What you get: Every review tracked, AI drafts a contextually appropriate reply for each one — positive or negative.

Email marketing & templates

Problem: Your patient list is one of your cheapest sources of repeat business — but most practices only ever email everyone the same generic message, if at all.

What you get: Segmented campaigns with pre-built treatment-specific templates, opens and clicks tracked back to bookings.

Pre-built automations

Problem: Setting up automation from a blank page — deciding triggers, messages and follow-up timing — is a project in itself. Most practices never get round to it.

What you get: Ready-made sequences for new leads, missed calls, post-treatment and reactivation — switch on day one.

Open API integrations

Problem: Practices already run other software — clinical systems, payment providers, accounting tools. When a CRM can't talk to any of it, staff re-enter the same data in multiple places.

What you get: Open API access and out-of-the-box integrations with PMS, payments, finance and accounting tools.

Free clinic audit

How many leads is your practice losing this month?

We'll audit your enquiry flow across Meta, Google, TikTok, your website, phone and email — and show you exactly where patients are slipping through the cracks. Free. No obligation. No sales pitch.

  • Channel-by-channel review. Meta, Google, TikTok, email, phone, chatbot, walk-ins — every door a patient can come through.
  • Response time analysis. How fast you're actually replying — and how fast you should be to win the booking.
  • Conversion gap report. Where enquiries stall between first contact and booked treatment — and what it's costing you in real revenue.
UK-based team · CQC-aware data handling · your data stays yours

Get your free clinic audit

Tell us where to send it. We'll be in touch within one working day.

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Built-in attribution

Stop guessing which ads actually book patients.

FlosslyOS connects your Meta and Google spend to real bookings, real treatments, and real revenue. No more 'we think it's working.' You'll know.

  • Campaign-to-patient attribution

    See exactly which ad creative, which audience, which keyword booked which patient — down to the treatment value.

  • Real-time conversion rate

    Live booking conversion by channel, by treatment, by team member. Spot the drop before the month ends.

  • Revenue & ROI forecasting

    Treatment-value reporting and revenue forecasting so you know what's coming — not just what already happened.

  • Drop-off analysis

    See exactly where in the journey enquiries stall — between enquiry and consult, consult and treatment, treatment and review.

How it works

Up and running in days, not months.

No migration headaches. No 90-day onboarding. We connect to the tools you already use and you're capturing leads by tomorrow.

01

Connect your channels

Link Meta, Google, WhatsApp, your website form, and your PMS in under 10 minutes.

02

AI starts replying

Your first-reply sequences and lead scoring switch on. Every new enquiry gets a response in under 60 seconds.

03

Deals flow through

Consults book straight into your diary. Treatments get tracked. Revenue gets forecast.

04

You see what works

Attribution dashboards show exactly which campaigns, channels and treatments drive growth. Decisions stop being guesses.

Built by a practice owner

"We built FlosslyOS because we were losing the same enquiries you are."

I run three dental squat practices. I mentor 70+ dentists. The number one problem I hear every week is the same: enquiries come in, they sit, and they go cold. Not because the practice is bad — because there's no system. FlosslyOS is the system we wished existed.
FS
Founder, FlosslyOS
Owner of 3 UK squat practices · Mentor to 70+ dentists
3
squat practices owned
70+
dentists mentored
UK
based & CQC compliant
6+
channels in one inbox
Pricing

Simple, transparent, no setup fees.

Start free. Upgrade when you're ready. Cancel any time.

FlosslyLite

Get started. No commitment.

£49 /month
Try free
  • ✓Meta lead capture
  • ✓Basic CRM pipeline
  • ✓Full HR module
  • ✓Single diary view
  • —No WhatsApp automation
  • —No lead scoring
Most popular

FlosslyCRM

Full patient journey. Fully automated.

£99 /month · 200 SMS included
Book a demo
  • ✓Everything in Lite
  • ✓Meta, Google, WhatsApp, chatbot capture
  • ✓WhatsApp automation & nurture
  • ✓Lead quality scoring (0–100)
  • ✓Meta & Google attribution
  • ✓PMS sync · Aerona, Dentally, S4D
  • ✓Chrysalis Finance eligibility

FlosslyPro

The AI operating system. Launching Oct 2026.

£189 /month · 500 SMS
Join waitlist
  • ✓Everything in CRM
  • ✓AI Receptionist (VOIP)
  • ✓AI appointment booking
  • ✓Revenue forecasting & drop-off analysis
  • ✓AI lead intent prediction
  • ✓Multi-site dashboard

All plans include UK-based support, CQC-compliant data handling, and no setup fees.

FAQ

Questions, answered.

Book a demo

See FlosslyOS with your enquiries in 30 minutes.

A personalised walkthrough of the platform — using your channels, your treatments, your team. No pressure. Just answers.

  • Coffee's on us. £5 e-gift when you attend.
  • 30 minutes, no slides. Real product, real questions.
  • Your channels, your flow. We'll plug in your Meta, Google and PMS live.

Book your demo

We'll be in touch within one working day.

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